Frequently Asked Questions
How long does it take to produce?
The production schedule is the biggest factor in how quickly we can produce your mascot. Most taking 6-8 weeks, with some as little as 4 and some as long as 10. Your delivery date will be confirmed when you have completed the design process and paid your deposit.
How do you make your mascot costumes?
Using our years of experience there are some essential parts of a costume that you must get right. We ensure the design of our costumes is always lightweight, easy to wash, and performer friendly. The built in street hockey helmet and chin strap are the core components inside the heads and are made out of a durable closed cell foam. The bodies are lined with athletic mesh to ensure they last longer and the hands detach from the body so they are easy to replace or change. The performer can insert their own shoe of choice into the internal strapping system inside the feet.
How long do your costumes last?
This answer depends on you and how well you look after your costume.
Can you duplicate our existing costume?
Can you make me an "insert character name here
How much does a custom mascot costume cost?
As each of our costumes are unique to you there is not one set preice. We take into consideration design, materials, logos and accessories, as well as the quantity of mascots to create your quotation price.
Is there a charge for the rights to the character?
If we develop a completely new character for you, the rights to the character will be included in the design fee.
What do you charge for artwork?
If you have no concept for your mascot in mind, we can create your design for you for between $175 - $1500, depending on the design.
What are your payment terms?
A 50% deposit is required to schedule your project and begin construction. The full balance plus shipping costs are due prior to the costume departing the studio.
Do you accept payment with credit/debit cards?
We do, however there is a 1.5% convience fee.